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Thursday, 25 May 2017


What is the GD Library and how do I know if its installed on my server?

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For the captcha to load properly, your server is required to have GD library with Freetype support enabled. To find out if your server has this module installed you need to view your PHP configuration data. To do this copy and paste the following into a text editor:

<?php
phpinfo();
?>
Save the file as 'test.php' and upload to your server. Once uploaded access this file in your browser. You are looking for the data shown in the following image (note that versions may vary. should ideally be v2 or higher):

GD Library

To enable the GD library, if you have access to your PHP.ini file, open up your PHP.ini file and comment out the following line

extension=php_gd2.dll
Save file and then reboot the server, then try again. If it still doesn`t work, disable the captcha in your settings. You could also try downloading and installing the library from the GD Library Website or try contacting your host to see if they can install it for you.