Tools

Are Times

You are here: Home » Are Solutions » IT Staffing » Mobile Technology Lab Technician
Monday, 24 Apr 2017


Mobile Technology Lab Technician

Email Print PDF

 

Mobile Technology Lab Technician

Rate/Salary/ Description: $20/ hr – Contract 1099/

Start Date: 8/15/2011

Duration: 12 months

 

Please submit all resume by 6:00pm on Wednesday 7/27/2011.

Complete Description:
The purpose of the Digital Inclusion Program is to leverage the power of technology to connect communities with opportunities. This means ensuring all District residents have meaningful access to computers and high-speed broadband.

The Mobile Tech Lab will be used to bring technology resources to underserved communities by providing computer and Internet access on a converted bookmobile.

Candidate will provide basic IT equipment (e.g., laptops, projector) troubleshooting for the mobile technology lab. A successful candidate must also be proficient in MS Office and able to address common questions/concerns of users, including, but not limited to, the following: 1) job searching, 2) resume writing, 3) web browsing, and 4) accessing online government services and information.

The preferred candidate must be able to communicate problems/issues to customers in a non-technical manner. The preferred candidate must have strong customer service and troubleshooting skills. This candidate must be able to speak clearly and have the ability to relay information to the customer as well as to the team and management.

Behavior Characteristics:
Must be composed in the face of client distress and hostility.

 

Skill

Description: https://vms.peopleclick.com/images/white.gif

Required / Desired

Description: https://vms.peopleclick.com/images/white.gif

Amount of Experience

Description: https://vms.peopleclick.com/images/white.gif

Expertise Rating

Remedy Call Tracking System or equivalent

Description: https://vms.peopleclick.com/images/white.gif

Highly desired

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

LANDesk Remote Control or equivalent Remote Control software

Description: https://vms.peopleclick.com/images/white.gif

Desired

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

MS Office 2003 and 2007 product suite support, troubleshooting, etc.

Description: https://vms.peopleclick.com/images/white.gif

Required

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

Microsoft's XP operating system, basic configuring and troubleshooting

Description: https://vms.peopleclick.com/images/white.gif

Required

Description: https://vms.peopleclick.com/images/white.gif

5  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

Basic hardware/Printer/Application support, installation & troubleshooting

Description: https://vms.peopleclick.com/images/white.gif

Required

Description: https://vms.peopleclick.com/images/white.gif

6  Months

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

Mac OS X in a support role

Description: https://vms.peopleclick.com/images/white.gif

Desired

Description: https://vms.peopleclick.com/images/white.gif

6  Months

Description: https://vms.peopleclick.com/images/white.gif

1 - Basic

Office for Mac and/or iWorks

Description: https://vms.peopleclick.com/images/white.gif

Desired

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

1 - Basic

Hands-on experience w/AD or equivalent for pwd reset, acct creation, etc.

Description: https://vms.peopleclick.com/images/white.gif

Required

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

Parallels/Boot Camp/Fusion or other VM software

Description: https://vms.peopleclick.com/images/white.gif

Desired

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

1 - Basic

Help Desk or other related IT support experience

Description: https://vms.peopleclick.com/images/white.gif

Required

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

Customer Service skills

Description: https://vms.peopleclick.com/images/white.gif

Required

Description: https://vms.peopleclick.com/images/white.gif

2  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

Basic troubleshooting skills for XP environment

Description: https://vms.peopleclick.com/images/white.gif

Required

Description: https://vms.peopleclick.com/images/white.gif

5  Years

Description: https://vms.peopleclick.com/images/white.gif

1 - Basic

MCP

Description: https://vms.peopleclick.com/images/white.gif

Highly desired

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

Mac 10.X Certification

Description: https://vms.peopleclick.com/images/white.gif

Highly desired

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

Commercial Driver's License

Description: https://vms.peopleclick.com/images/white.gif

Highly desired

Description: https://vms.peopleclick.com/images/white.gif

1  Years

Description: https://vms.peopleclick.com/images/white.gif

2 - Proficient

 

   

 

...